Privacy Policy – Courageous Inquiry

1. Who we are

 

Courageous Inquiry (“we”, “us”, or “our”) is responsible for the processing of your personal data.

 

Courageous Inquiry
Operated by Greet Heylen
BE 0668.687.712
Rue Haverland 147A
5540 Waulsort
Belgium
(registered business address – not a visitor address)

 

Email: connect@courageousinquiry.com
Website: www.courageousinquiry.com

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2. What personal data we collect

 

Depending on how you interact with us, we may collect the following information:

 

Information you provide directly

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• Name

• Email address

• Phone number

• Messages or correspondence

• Any other information you voluntarily provide (e.g. through forms, registrations, inquiries)

 

Information collected automatically

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• IP address

• Browser type and device information

• Pages visited and interaction data

 

Cookies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage or disable cookies via your browser settings.

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3. Why we collect your data

 

We process your personal data for the following purposes:

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• To provide and manage our services

• To communicate with you

• To respond to inquiries or requests

• To send newsletters or updates (only with your consent)

• To organize and deliver workshops or events

• To improve our website and services

• To comply with legal obligations

 

Legal bases for processing include:

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• Your consent

• Performance of a contract

• Legal obligations

• Legitimate interests (such as improving our services

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4. Newsletter (MailerLite)

 

When you sign up for our newsletter, we collect your name and email address.

We use MailerLite as our email marketing platform. By subscribing, you acknowledge that your information will be transferred to MailerLite for processing in accordance with their privacy policy.

You can unsubscribe at any time via the link in every newsletter or by contacting us directly.

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5. Online workshops and video calls (Zoom)

 

We use Zoom to host online workshops, meetings, and sessions.

When you participate in a Zoom session, Zoom may process certain personal data such as:

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• Your name

• Email address

• Audio and video data (if enabled)

• Chat messages (if used)

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Zoom acts as a data processor under its own privacy policy. We encourage you to review Zoom’s privacy practices separately.

 

Sessions are only recorded when explicitly stated and with participant consent

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6. Payments and invoicing

 

Payments for our services are handled via invoice.

For invoicing purposes, we may process:

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• Name

• Company name (if applicable)

• Billing address

• Email address

• VAT or tax number (if applicable)

 

This data is used solely for administrative and legal accounting purposes and is not shared with third parties beyond what is legally required.

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7. Sharing data with third parties

 

We may share your data with trusted third parties such as:

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• Website hosting providers

• Email platforms (MailerLite)

• Video conferencing platforms (Zoom)

• Legal or regulatory authorities when required by law

 

We never sell your personal data to third parties.

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8. Data retention

 

We retain your personal data only for as long as necessary for the purposes described above or as required by law.

Retention periods are based on:

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• Legal obligations

• Duration of our relationship

• Operational needs

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9. Your rights

 

Under applicable data protection laws (such as GDPR), you have the right to:

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• Access your personal data

• Correct or update your data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

 

To exercise your rights, please contact us using the details above.

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10. Data security

 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

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However, no system can be guaranteed to be 100% secure.

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11. Children

 

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors.

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12. International data transfers

 

Some of our service providers (such as MailerLite and Zoom) may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data.

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13. Changes to this policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date at the top.

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14. Contact

 

If you have questions about this Privacy Policy or how we handle your data, please contact: connect@courageousinquiry.com